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Terms and Conditions

It is important to us that you are happy with your purchase and that you understand our terms and conditions. Please read the below and if you have any questions,
 please email kate@redchalk.com.au

Eligibility

The purchase of products from R C / K P and Red Chalk is limited to parties who can legally enter into and form contracts in accordance with Australian law. Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. rckp.com.au is only available to customers who meet our terms of eligibility.

Pricing and Payment

All prices are in Australian dollars and include a 10% allowance for GST.

R C / K P and Red Chalk reserve the right to change
 our prices at any time.

We accept payment via Visa, MasterCard, American Express, or regular account payments all through PayPal.
 Goods will be shipped upon full payment being received by us. 
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets 
Layer protocol with an encryption key length that is currently the highest level commercially available.
 You do not need to have a PayPal account to buy with us through PayPal.

For buyers using PayPal for the first time, signing up for a PayPal account is now optional. This means our customers can complete their payments first, and then decide whether to save their information, creating a PayPal account for future purchases.
 The PayPal check out works as follows:

PayPal’s fraud prevention measures remain in effect for buyers who use this checkout even though the customer hasn’t created an account.

Returns

If, for some reason you are not happy with your purchase, you may return the merchandise to us for a full refund less shipping costs (both ways.)

You must notify us of your intention to return the merchandise (see below methods) within 3 working days of receipt of it and return the goods to us within 10 working days to be eligible. Merchandise that is returned must be unused, unwashed and in it’s original packaging with tags intact. We will not refund outside these terms.

To notify us of your intention to return, please email us at orders@redchalk.com.au and state the item and purchase details.
 Please indicate whether you would like refund or exchange.

If the item is defective we will pay for return shipping and offer either a replacement or a refund. We cannot, however, accept liability for an item until it has been returned (in it’s original state and packaging) and we have confirmed it as defective. We reserve the right to send back to customers at their cost, returned items that are damaged, soiled or altered.

R C / K P newsletter

By placing an order with R C / K P or Red Chalk you have given us the authority to contact you in the future with promotional emails, sales offers and new product updates. If you do not want to continue to receive our newsletter you can opt out at any time.

Copyright

This website is owned by Kate Perry T/A Red Chalk, Australia. We retain copyright of our logo, name, photographs taken by us and graphics that are used on this website. Our photographs, logo and graphics on this site remain our property and cannot be copied, used or distributed without our express permission. Kate Perry T/A as Red Chalk retain copyright of all merchandise designed by them as featured from time to time on this site.

Other

Purchases made from rckp.com.au must be for personal use only and must not be resold or used for commercial benefit. R C / K P and Red Chalk reserves the right to decline multiple quantities to one customer or address.

R C / K P and Red Chalk make every effort to ensure that our products look on the site as they do in person. It is possible however (due to different computer monitor resolutions) that colours may vary slightly. 
 R C / K P and Red Chalk shall have no liability to any entity with respect to any misleading information, loss or damage or inaccuracy caused directly or indirectly by the information contained on this website. We are not bound in any way through the publication of incorrect information, (including pricing) to honour or commit to obligations as a result of those inaccuracies. The information contained on our site is general in nature and is not an endorsement of any particular product.
 R C / K P and Red Chalk makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, or materials included on this site. R C / K P and Red Chalk disclaims all warranties, express or implied, to the full coverage of our legal rights. R C / K P and Red Chalk will not be liable for any damages of any kind taking place from the navigation of this site, or from the use or purchase of any of the products on this site, including but not limited to direct, indirect, secondary, corrective and consequential damages.

What a mouthful!  Thanks for reading!